Want to know how long customers wait in line at your store? Or what percentage of time your servers are busy? Or exactly how many servers to staff? This application will help you answer all of those questions.
By using queuing models, all you have to do is input the arrival rate of customers and the service rate of the servers and you can calculate performance metrics such as average time in queue, average number of people in the queue, and the probability of an empty system.
Useful for modeling restaurants, banks, repair shops, hospitals, ticketing booths, reception desks, call centers, and any other system that involves customers and servers. This application can pay for itself hundreds of times over by helping you improve customer satisfaction and eliminate overstaffing.